"Capsule I" and customs are made in Melbourne, We strive to make sure you receive the best quality pieces built to last. As these are handmade pieces, please allow for slight differences piece by piece.
Heat reactive leather: The leather shift time frame will depend on the surrounding temperature. The leather shifts typically around 32-40 degrees celsius but external factors like colder environment's can slow down the shift. A warmer enviornment allows for a faster reaction time
Care: Hand wash only. Clean by using warm water on the outside of the garment with no detergents, leather wipes may also be used if the item is wiped down after with paper towel to avoid streaks. When cleaning lining and more intimate areas, a small amout of detergent diluted with cold water may be required. it is best to use a microfibre cloth or brush dipped in the solution, do not oversaturate the leather. Ensure any wet spots on leather are dried with a microfibre or paper towel, allow lining to air dry naturally, do not tumble dry.
If you have any further questions about our items please don’t hesitate to reach out to us on our instagram page: Xenamorph___ or via our Email at info@Xenamorph.com
Shipping within Australia
Standard: Flat rate of $10 or free over $230AUD.
Express: Flat rate of $15 or free over $230 AUD.
If you wish to order internationally please reach out to us via email at info@xenamorph.com or on our instagram: Xenamorph___
How does the heat reactive leather work?
Faux Leather. The leather shift time frame will depend on the surrounding temperature. Shifts occurs typically around 32-40 degrees celsius, external factors like colder environments can slow down the shift. Warmer environments work best and allows for a faster reaction time.
How do custom orders work?
Custom upcycled orders are all hand made and hand sewn. Prices are dependant on requests. If you have a pair of shoes you no longer wear and want to up-cycle them into something fun, or have your eyes on a new pair please contact us via our instagram: Xenamorph___ or via email: info@xenamorph.com
How much is shipping?
Shipping options within Australia:
Standard: Flat rate of $10 or free over $230AUD.
Express: Flat rate of $15 or free over $230 AUD.
Please contact us at info@xenamorph.com.au if you wish to enquire about international shipping.
Returns:
Please reach out to our team at info@xenamorph.com.au for any questions regarding returns and exchages.
please note: exchanges may take a few weeks to produce depending on stock availability.
Faulty item?
If you received a product with a suspected fault, or have any faults appear with in the first few wears please email us at info@xenamorph.com.
We assess the item individually for manufacturing faults and will be happy to repair or replace the items.
We do not accept worn or items damaged from incorrect user care. Please ensure you read our care instructions to extend the life of the products.
Have questions? Reach out to us via email: info@xenamorph.com or our instagram: @xenamorph___